Returns & Exchanges

At Bosworths Garden Centre, we want you to be delighted with your home and garden purchases, which is why we offer a straightforward 28-day return policy for most items in their original condition. Whether it is a living plant or a piece of garden furniture, our team is committed to ensuring a fair and efficient exchange or refund process.

1

Check Eligibility

Ensure your item is in its original packaging, unused, and within the 28-day return window; please note that perishable goods like certain plants may have specific safety requirements.

2

Gather Documentation

Locate your original sales receipt or online order confirmation email as proof of purchase is required for all refunds and exchanges.

3

Choose Your Method

Return your items directly to our customer service desk in-store for an immediate refund, or contact our support team to arrange a courier collection for larger furniture items.

4

Receive Your Refund

Once our specialists have inspected the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing